Cofidentiality policy of (Tourist information center through Municipality Enterprise “Ruse Art” and the Municipality of Ruse).

General information

As a user of, you can browse without writing registration forms and entering personal information. In any case, using, sometimes through its connection forms or through registration forms, it is possible that your personal information could be collected. If you wish to use specialized modules and services, you need to provide the required information in order to receive the procedures you request.

Principles for the collection, processing and storage of your personal data

We guarantee that the information we collect and use is necessary for this purpose and does not invade your personal space. The services we offer require the processing and storage of personal data that is minimized.

Why do we collect personal data and what is it used for?

This data is necessary in order to process and perform the relevant service on the basis of statutory obligations and / or fulfilling public interest tasks.

Personal data necessary for specific customer services are collected, processed and stored within the statutory time limits. The processing of sensitive information (including personal data) through unsecured channels is not permitted when providing the processing.

The main purpose of the site is to provide effective service to its users with secured personal data protection. We maintain administrative, programmatic and technical measures and resources for data protection.

whether the email address, contact name, telephone number or address represents personal information or not, the administrators of will only use the information provided for feedback purposes.

Through the contact form to the administrator, uses the submitted information only for the fullfillment of the required service (providing an answer to a question submitted by you or providing information).

www.visitruseinfo disclose personal information of third parties and recipients only if they have a legitimate reason to obtain it. The categories of recipients of personal data are determined on a case-by-case basis by their legal basis to receive the data.

www.visitruseinfo discloses personal information of third parties and recipients only if they have a legitimate reason for obtaining it. The categories of recipients of personal data are determined on a case-by-case basis bound by the requirement of a legal basis for the obtaining of this data.

Cookies and other passive technologies  uses cookies and other surveillance technologies which collect your personal data in order to better your experience.

What are cookies?

Cookies are small text files that a website can save to your computer or mobile device when you visit a page or site. A cookie will help the site or other sites recognize your device the next time you visit it. Web beacons or similar files can do the same. We use the term cookies in this policy to refer to all files that collect information in this way.

Cookies perform many different tasks. For example, they help us remember your username or preferences, show you information that we believe is relevant to your interests, or even allow us to recommend content that we think will be of interest to you.

You can find more about cookies and ways to opt out of using cookies on your device in the standard cookie policy.

Your rights related to the procession of your personal data

The General Data Protection Regulation (GDPR) foresees the following rights to individuals when it comes to the processing of their personal data

the right of access to the personal data related to the person, which is processed by the administrator;

the right to correct incorrect or incomplete personal data;

the right of deletion (the “right to be forgotten”) of personal data processed illegally or with a lost legal basis (expired, retired consent, fulfilled original purpose for which others were collected);

the right to limit the processing in the presence of a legal dispute between the administrator and the individual pending its resolution and / or for the establishment, exercise or defense of legal claims;

The right to transfer data which is processed in an automated manner on the basis of confirmation or contract. For this purpose, it is submitted in a developed, widely responsible and machine-readable format;

the right to object at any time and on grounds relating to the particular situation of the person, provided that there are no compelling legal grounds for processing which take precedence over the interests, rights and freedoms of the data subject, or a legal proceedings;

the right of the data subject not to be subjectedto a fully automated decision involving profiling which has legal effects on it or substantially affects it.

the ensuing rights in the General Data Protection Reglament can be used by applying to the administrator personally or be downloaded by submitting a written application, by mail, by licensing a postal operator or by electronic signature signed by a approved electronic signature . In the application you will need to provide the names, address and other identifying information of you as a person, you have to describe what your application is about, the preferable communication method for you and your application. It is necessary to sign your aplication, specify the date of submission and an adress for coresspondation.

If you believe that your rights under the General Data Protection Regulation have been infringed, you have the right to file a complaint with the Bulgarian Commission for Data Protection at the following adress:

Name: Bulgarian Commission for Data Protection

Headquarters: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592